FREQUENTLY ASKED QUESTIONS
What services does Zenvorra Oil provide?
Zenvorra Oil operates as both a direct supplier and a trusted facilitator in the global petroleum market. We offer end-to-end solutions for the sourcing, supply, and delivery of high-quality refined petroleum products, including Jet Fuel A-1, EN590 (10 ppm), and Diesel Oil D6.
As supplier, we maintain strong relationships with reputable refineries and storage terminals, enabling us to provide consistent availability, competitive pricing, and reliable product movement.
As a facilitator, we coordinate seamless transactions by managing documentation, logistics, and compliance to ensure smooth and timely delivery to our international buyers.
Zenvorra Oil is committed to delivering a professional, transparent, and dependable supply experience across every stage of the procurement process.
What products does Zenvorra Oil specialize in?
We specialize in refined petroleum products such as Jet A-1, EN590, Diesel D6, LNG, LPG, Crude Oil, and selected specialty fuels. Product availability depends on market conditions and refinery schedules.
What delivery terms does Zenvorra Oil offer?
Zenvorra Oil provides a comprehensive range of delivery terms designed to meet the diverse logistical needs of our global clients. Our supply operations support multiple internationally recognized terms, including:
• FOB (Free on Board) – Buyers take ownership once the product is loaded onto the vessel.
• CIF (Cost, Insurance, and Freight) – We manage shipping, insurance, and freight to the buyer’s nominated port.
• TTT (Tank-to-Tank) – Direct product transfer between storage tanks within approved terminals.
• TTV (Tank-to-Vessel) – Product transfer from terminal storage tanks directly onto the buyer’s vessel.
• TTO (Tank Take-Over) – Buyers take over a designated tank with product already in storage.
These flexible options allow Zenvorra Oil to accommodate a wide range of operational, commercial, and regional requirements, ensuring a smooth and efficient delivery experience.
How does Zenvorra Oil ensure the quality of the petroleum products supplied?
At Zenvorra Oil, product quality is a non-negotiable priority. We source and supply petroleum products exclusively through reliable, certified refineries and internationally accredited terminals that comply with the highest industry and regulatory standards.
Every batch of Jet Fuel A-1, EN590, D6, and other refined products undergoes:
• Comprehensive laboratory testing
• Strict SGS, CIQ, or equivalent third-party inspections
• Verification of density, purity, flash point, and other critical parameters
• Full compliance with international fuel specifications
This rigorous quality-assurance process ensures that all products delivered by Zenvorra Oil not only meet but consistently exceed the performance and safety expectations of our global clients.
What are the minimum order quantities (MOQ) for fuel purchases?
MOQs vary depending on product type and delivery terms. Typical volumes range from:
• 50,000–100,000 MT for EN590 and D6 per month.
• 1,000,000–2,000,000 barrels for crude oil per month
• 2,000,000–5,000,000 gallons for Jet A-1 per month.
Smaller quantities may be possible depending on terminal availability.
Does Zenvorra Oil provide Proof of Product (POP)?
POP is provided only after buyer verification and compliance with our KYC and documentation procedures.
We follow strict industry protocols to ensure transparency while protecting seller confidentiality.
What documentation do buyers receive during the process?
Depending on the stage of the transaction, buyers typically receive:
• Corporate Offer / SCO
• Full Corporate Offer with terms
• Commercial Invoice
• Product Specifications
• SGS Reports
• Certificate of Origin
• Certificate of Quantity & Quality
All documentation follows international trading standards.
How does Zenvorra Oil verify buyers?
We perform comprehensive due diligence, including:
• Verification of corporate documents
• Financial capability checks
• Past performance review
• Credibility screening to avoid fraudulent parties
This ensures safe, transparent, and compliant trade operations.
How long does the procurement and delivery process take?
Timeline depends on delivery terms and product readiness:
• TTT/TTO transactions: 3-7 days
• FOB/CIF shipments: 10–30 days from contract execution
• Jet Fuel deliveries may involve extended aviation compliance checks
We provide detailed schedules and live updates for every client.
Do you work with first-time fuel buyers?
Yes. Our team supports new buyers with clear guidance, documentation assistance, and transparent communication to ensure a smooth onboarding and procurement experience.
Is Zenvorra Oil a direct seller or a facilitator?
We operate as both, depending on the product and location.
• Direct Seller: For products secured through our refinery and terminal partners.
• Facilitator: For transactions where we coordinate with major refineries, mandates, or authorized allocations.
In both cases, transparency and compliance remain our top priorities.
How can I contact Zenvorra Oil for more information?
You can reach Zenvorra Oil directly via email at info@zenvorraoil.com or by submitting a request through our website’s contact form. Our team is always available to assist with inquiries, provide detailed product information, or guide you through our procurement process.